Position Summary
Charm City Medical Center is seeking a motivated Business Administration Intern who is interested in gaining hands-on experience in healthcare operations, business management, human resources, and organizational development.
This internship provides practical experience supporting the daily administrative functions of an outpatient behavioral health and opioid treatment program. Interns will have the opportunity to work directly with leadership on projects that improve operational efficiency, compliance, employee engagement, and patient experience while developing professional skills applicable to careers in healthcare administration, business management, and consulting.
Essential Responsibilities
The intern may assist with:
Administrative Operations
- Support daily administrative functions across multiple departments.
- Organize digital and physical documentation.
- Assist with operational projects and workflow improvements.
- Maintain records while ensuring confidentiality.
Human Resources
- Assist with recruitment activities.
- Review employment applications.
- Schedule interviews.
- Help prepare onboarding materials.
- Assist with maintaining employee files.
- Support orientation and training initiatives.
Business & Operations
- Assist with process improvement initiatives.
- Help analyze workflows and identify inefficiencies.
- Participate in special projects assigned by leadership.
- Assist with meeting preparation, agendas, and action item tracking.
- Help create standard operating procedures and organizational documents.
Compliance & Quality Improvement
- Assist in organizing documentation for regulatory compliance.
- Support policy and procedure updates.
- Help prepare materials for accreditation and state inspections.
- Participate in quality improvement initiatives.
Data & Reporting
- Compile administrative reports.
- Assist with spreadsheet management.
- Organize project tracking documents.
- Support data entry and record accuracy.
Professional Development
Throughout the internship, students will gain exposure to:
- Healthcare administration
- Human resources
- Project management
- Business operations
- Leadership development
- Organizational strategy
- Compliance and regulatory processes
- Process improvement methodologies
Qualifications
Required
- Current undergraduate or graduate student pursuing a degree in:
- Business Administration
- Healthcare Administration
- Public Health
- Management
- Human Resources
- Healthcare Management
- Or a related field
- Strong organizational skills
- Excellent verbal and written communication
- Professional demeanor
- Ability to maintain confidentiality
- Proficiency in Microsoft Office and/or Google Workspace
- Strong attention to detail
- Ability to work independently and collaboratively
Preferred
- Interest in healthcare management
- Interest in nonprofit or behavioral health administration
- Experience with spreadsheets or project management software
- Previous administrative experience
Learning Objectives
By the end of the internship, students will have experience in:
- Healthcare business operations
- Human resources and recruitment
- Organizational management
- Compliance and regulatory documentation
- Professional communication
- Process improvement
- Leadership collaboration
- Administrative project management
Physical Requirements
- Prolonged periods sitting at a computer.
- Ability to move throughout the clinic as needed.
- Ability to lift up to 20 pounds occasionally.
Why Join Charm City Medical Center?
This internship offers meaningful, real-world experience in healthcare administration. Interns work directly with leadership on impactful projects rather than observing from the sidelines, providing valuable exposure to the operational, human resources, and strategic aspects of managing a growing healthcare organization.
