All organizations have problems and the tools to solve those problems. In this course, inclusive leadership expert Amani Edwards guides you through a people-centered approach to problem solving across an organization. Amani emphasizes the importance of understanding the people and culture. She gives actionable insights to help you better understand your organization, so you can begin solving problems equitably and efficiently. Amani dives into identifying the underlying issues and shows you how to identify all players involved in the problem at hand. Next, she explores how to create problem-solving goals and act on those goals. Finally, Amani describes how to evaluate the success of the problem-solving and determine your next steps. After completing this course, you will be equipped with an effective problem-solving strategy that alleviates issues in the short-term, while setting up your organization for long-term success.
This course was created by Madecraft. We are pleased to host this training in our library.
